Privacy Policy

This Privacy Policy explains how personal information is handled on liftwale.com (the “Website”).

The Website and the LiftWale name are owned and operated by Blue Star Elevators India Ltd. (“Blue Star Elevators India Ltd.”, “we”, “us”). Blue Star Elevators India Ltd. is the company that decides why and how personal information on this Website is used.

LiftWale is the name used by Blue Star Elevators India Ltd. for this digital elevator service. It is not a separate company.

The contact form asks for your name, company (if you provide one), email address, phone number, state, the type of service, and a description of the elevator or building.

You may also write to us at sales@liftwale.com or sales@bluestarelevator.com. We then receive the information you choose to include in that message.

When you browse the Website, the service that hosts it may record basic technical information needed to deliver the pages, such as the page requested, the browser type, and the time of the visit. We use this to keep the Website working and to understand which pages are used. We do not use this information to sell advertising.

Blue Star Elevators India Ltd. uses enquiry details to reply to you, prepare a quotation, schedule a discussion, and keep a record of that request.

We use contact details only for the enquiry you sent, unless you ask us to contact you about a related service.

We do not sell personal information. We do not share it with unrelated businesses for their own marketing.

People at Blue Star Elevators India Ltd. who need the details to answer your enquiry may see them.

A hosting or email provider may process the information only so that the Website and our email can function. They may use it only on our instructions for that purpose.

We keep enquiry records for as long as needed to respond, to follow up on a quotation, and to meet any legal or accounting duty that applies to that record. When the record is no longer needed, we delete it or remove the details that identify you.

You may ask Blue Star Elevators India Ltd. what enquiry information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it.

You may also tell us to stop using your contact details for follow-up. We will still keep a record if the law requires it, or if we need it to complete a quotation you asked for.

These requests can be sent to sales@liftwale.com. We will respond within a reasonable time.

This Website is meant for building owners, managers, and businesses. We do not knowingly collect personal information from children.

We may update this Privacy Policy when our practices or the law change. The date at the top of this page will change when we do. The version on the Website is the one that applies.

Privacy questions, and requests to access, correct, or delete your information, should be sent to Blue Star Elevators India Ltd. at sales@liftwale.com.